95.5% would refer friends and family to us

5 stars Verified customer

The Aastro Transmission and Auto Repair employees are wonderful people! Not only to they communicate well, provide top notch service they stand behind, but they have a sense of humor and truly care about their customers. We've been customers since moving to Tucson in 2003 and have always been completely satisfied with the workmanship, reliability, and turn around time on car repairs and maintenance.

5 stars Verified customer

Jimmy and Monica are such great folks at AASTRO. They always treat me like a valued customer and I enjoy talking to them. I will miss them when I move back to. I don't know how to find any one like them when I get back home.

5 stars Verified customer

I enjoyed my visit with you and really appreciated all you help with my car and explaining what needed to be done and also showing me where and how bad and how soon it should be done. As soon as I have driven the 50 miles, I will call and bring my car back to have it checked.

Thank you very much,

Juanita Lawrence

5 stars Verified customer

I really liked the service that they've provided for me. Jimmy had really worked with me during my time there and really wanted to get me back on the road. I appreciate the kindness they've shown to me as a customer and I would recommend them for any service needs. Thanks guys!

5 stars Verified customer

A+. I'm moving here in a couple of months and had car problems. I really stumbled onto a trustworthy business.

5 stars Verified customer

My daughters transmission decided to stop working one day in the middle of a very busy intersection during rush hour (and unfortunately I was the one driving the car). Firestone, where the car was towed recommended AASTRO Transmission. The car was then towed to AASTRO Transmission. I was skeptical at first but after working with Jimmy my fears quickly dissipated. What I found at AAASTRO was an incredibly knowledgeable and skilled team. More importantly for me was the integrity and honesty demonstrated and practiced. The car required a new or rebuilt transmission. Jimmy and his team were aware of warranty issues with the make and model and worked with the dealer to get the warranty work completed at no cost to me. Jimmy could have just as easily done the work, remained silent and charged me, but he didn't and now anytime I can my autos will go to Jimmy. It has been years since I have had a mechanic ( auto shop) I trusted and would recommend. Today I would strongly recommend AASTRO Transmission. Thanks Jimmy

5 stars Verified customer

Did an excellent job on my car. They are reasonably priced and explained everything to me very clearly. I would recommend AASTRO to anyone.

1 stars Verified customer

Paid $50.00 for oil dye to find oil leak and was supposed to get a report via email after the return visit. 30 days have passed and I have not yet received the email report.

I know that emails get lost, so why is only a "no reply" email address provided with the survey? It could have mitigated a poor feedback rating. Of course I normally would call, but Since ASTRO sends me a lot of email (solicitations, reminders, surveys, etc.), why not be able to reply in kind?

The star rating scale in this survey is also weird (e.g. "***** Poor"). Does this mean that more stars equals more Poor? In this case my one "*" would be great but that's not what I mean for this particular diagnostic transaction.

I do trust this place for good transmission work but feedback for the diagnostic I paid for is lacking.

5 stars Verified customer

A big thank you for getting us in on the same day. Appreciate it very much!

5 stars Verified customer

The people whom I talked with were all well informed and very pleasant at all times. Work received was excellent.

AASTRO Transmission and Auto Repair CENTRAL replied:

Thank you for the kind words Ron we do appreciate your feedback. Jimmy

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