95.4% would refer friends and family to us

1 stars Verified customer

I am upset to have to write a very negative review. I've had good luck here in the past on two occasions, so I enthusiastically referred my friend here for a clutch repair on her daughter's car. They charged her $377 dollars to "disassemble and inspect." Then, they quoted her $3000 for the repairs (including a $109 Bilstein Engine Flush?). James Houpt, the manager, stated the clutch kit that they use is a "Tier 1" that is $1200. He offered no other options. The car is a standard 2006 Nissan Altima. I called the Nissan dealerships in town and none of them have ever heard of a Tier 1 clutch kit, nor do they charge anything close to $1200 for the parts alone. The dealerships I spoke with stated at the most the parts would cost $800. One dealership was shocked and stated that Aastro would even receive a discount when purchasing from them, so their overhead would be much less. Also, each part that was required on Jimmy's estimate was marked up an exorbitant amount. To make a long story short, as the car was lying in pieces, James provided no alternatives or options to this magical $1200 "Tier 1" clutch kit. Taking the car apart, then telling my friend the parts alone will be $1200 is pretty much the definition of extortion. If James provided at least two or three different price options, then his estimate wouldn't fall under the definition of Extortion. Luckily, the car was towed to my home, where, for $400 + miscellaneous in parts, and a few hours on a Saturday, I got it running again just fine. Two years back, when I needed them, Aastro served me well, and James Houpt ran a pretty good shop. Since then, things have definitely changed. Beware.

5 stars Verified customer

Very knowledgeable staff five star plus service

5 stars Verified customer

Jimmy was awesome!!!! Service was very fast. I really felt like they did everything that they could to get me back on the road asap.

5 stars Verified customer

I am always extremely happy with the work done at Aastro!!! I've been taking my car to Jimmy for years now and he's always done me right. Thanks for keeping my Mustang going Jimmy!!!

5 stars Verified customer

I went to Aastro for the first time and had a good experience. My car's heater wasn't working properly, and after getting conflicting and unclear info elsewhere, I brought it in to Aastro. They checked everything thoroughly, explained everything, (in a friendly and non-condescending way) replaced the thermostat and now it works great. I'll definitely go back.

5 stars Verified customer

Great place to take a classic car! Only Jimmy and his shop work on my 66 Mustang. professional service and great friendly staff!

5 stars Verified customer

The tech was excellent, service was great

5 stars Verified customer

I'm so thankful for this place ! They saved me a headache and did an easiest fix on my car

5 stars Verified customer

I had brought my car to two other repair shops. I was unhappy with the quality of service from prior repairs. Jimmy told me to bring the car down. The experience was night and day. I have found my new shop! No matter the repair this shop is a winner.

AASTRO Transmission and Auto Repair CENTRAL replied:

Thank you Michael. We really do appreciate your feedback and we look forward to seeing you for your next service. Jimmy

5 stars Verified customer

Fast, friendly, honest service. The staff makes each customer feel like a VIP and they stand by their work.

AASTRO Transmission and Auto Repair CENTRAL replied:

Thank you for the kind words Jonie. Monica and myself look forward to seeing you again. Jimmy