91.5% would refer friends and family to us

5 stars Customer since 2014

Has always turned out great

3 stars Verified customer

The girl that cut my hair was wonderful and my hair looks great! There was apparently some confusion as to whether or not I should have had my hair straightened which costs extra and I didn't ask for but was not informed when it was suggested by the teacher. The woman at the counter pointed it out after the girl that cut my hair said no charge.

They were on a 3 hour delay the day I went, I had no idea. Went out there, saw the sign, went home (my appt was the very first one) called three hours later, no one answered, left a voicemail, no one called me back. Tried again at 11:45 and they said I could go in at 12:30 which was good. Seems like people should have been contacted as soon as you knew you weren't going to open on time and I shouldn't have had to do all that to keep my appt I had to wait a month for.

5 stars Verified customer

I love going to Aveda! While it does take extra time, it is worth it!! Every color and cut has been perfect!!

5 stars Verified customer

Excellent service, exceeded expectations. Will go back again.

5 stars Customer since 2015

Stephanie was great! Amazing!

5 stars Customer since 2010

My experience was awesome!

5 stars Verified customer

I had a great experience and I am thrilled with my cut. Audrey and Eric were both wonderful. Audrey listened to what I wanted but also provided helpful professional opinions when I asked for her take. I couldn't be happier!

5 stars Verified customer

Stylist was good, knowledgeable of products used.

5 stars Customer since 2013

I have always gotten great service in the 4 years O have been going to Aveda

5 stars Verified customer

It is obvious that Aveda has an excellent training program. The instructors are a select group of professionals who are knowledgeable as well as personable. The instructors pass down their positive attitudes and skills to the students. It is a joy to come to Aveda and experience a new student who is training to become like her teacher.

One of the strong points is the oversight of the instructors and their interaction with the students. I have never felt uneasy about my hair care, because I know the student will ask her instructor if she has a question.

In my years of being served at Aveda, I have had only one appointment which I would choose not repeat. That is a great stat!