Normally I'd give Aveda a 5. This trip was a bit off. The staff was still friendly, but didn't ask if I'd like to set up another appointment and seemed a little scattered.
The instructors were extremely prompt this visit and it was quick, which was great. Buy the stylist didn't ask questions beyond asking how much she could cut off and how I wanted my hair finished. They usually ask how I want my layers done and if I want my face framed.
I will be back because I appreciate the general professionalism and cleanliness. And the tea is delicious.