88.6% would refer friends and family to us

1 stars Customer since 2017

First- Why do you ask for special instructions on the online form for making an appointment if you aren't going to pass the information along to the stylist or instructor... or anyone onsite???

I specified that I have long curly hair and needed a dry cut. When I sat in the chair the first thing they wanted to do was to go wash my hair. When I reminded them this was a dry cut, it was their first time hearing of it.

Then they proceeded to spray my hair with water to dampen it for the cut.

Second- I brought pictures. I had a good idea of what I wanted. I showed them the pictures and we discussed what I wanted. Shoulder length with layers, full in the back. I got a bob. It's above my collar. When I walked in, my hair was past my waist. I have never been so upset over a haircut in my life.

My pedicure was great.

3 stars Customer since 2017

The stylist and supervisors were VERY nice, however i left looking EXACTLY how i did when i got there. I asked for a trim and a balayage coloring..when i finished, you could not see that ANY coloring had been done..AT ALL and i still had many split ends. As soon as my hair was blow dried, it was obvious the coloring was not visible and the stylist went to get her supervisor/instructor. Once she saw that results were not attained, she immediately offered that i come back to redo and get more coloring done which was very nice of her to offer and i do plan on doing so. To make the experience more disappointing is the fact that it took over 5 hrs from start to finish and left with no change at all..she did curl it slightly before leaving so i "wouldn't look the same as i did when i came in" (her words). I hope to leave a 5 star review once getting the correction done at the end of the week :)

5 stars Customer since 2004

Love my color

4 stars Customer since 2007

Everything was very relaxing and the woman doing my mani/pedi was very nice as well.

5 stars Verified customer

I always have a good experience at

Aveda. I have been going since before Katrina.

5 stars Verified customer

I've always had a master student and Alexis was no exception to the professionalism that I have always received. She will be a strong asset to the salon industry. The educators were excellent in giving instruction to her while not making me feel like I was a giney pig in the chair. Will definitely be going back-my appointment is already made

3 stars Verified customer

The overall experience was good. The students did great but the atmosphere was not what I was expecting from an Aveda salon. It was a bit hectic and loud. The staff was very courteous and attentive.

5 stars Customer since 2011

Hello,

My appointment with Hannah was wonderful. She let me relax and enjoy my time away from my family. She asked me what type of haircut I wanted and effortlessly followed my previous cut. I appreciated her supervisor for giving her informative feedback and assitance with cutting fringe bangs. She is a great stylist.

5 stars Customer since 2008

Love my color and cut. Thomas did an outstanding job..

5 stars Customer since 2017

Just great. Had a mani-pedi. It was very relaxing and done well. Can't wait to go back!