I received a terrible haircut, the worst one ever in my life. I completely understand that Jamie is still a student, but her supervisors failed to give her the guidance she needed. I came in with shoulder length hair and asked for an asymmetrical bob. Instead, my hair was jagged, uneven with random and harsh chunks taken out of the back. I only wanted a few layers in the back so that my hair stacked nicely. Instead, on top of my head and in the back there were random sections with hair only 2-3 inches long. Also a huge chuck of hair was cut out in the back next to my ear. When I saw this in the mirror and pointed it out, Jamie just made some excuse that it was supposed to be that way. That's when I knew she had already given up trying to give me a good cut. It was awful. I feel that the instructors failed to give her an important lesson: how to let a client know that a mistake had been made and give an option for how to fix the mistake with a different cut. Instead, the instructor and the student let me walk out of the salon knowing full well how bad the back of my head looked. I am truly not a fussy person. I am a wash and go kind of girl. But the following day I had to get my hair recut to look presentable for work.
Another problem was Jamie's negativity. She complained about having to listen to Christmas music all day. Then she even randomly shared that when she was 16 she got kicked out of her house by her mother and mother's boyfriend because she got pregnant. Don't need to know this information. Jamie needs to have positive conversations with her clients, especially new clients, and also give much better haircuts if she wants to be successful in this business.