286 Delaware Avenue
Buffalo, NY 14202

Mon: Closed

Tue - Wed: 9:00AM - 8:00PM

Thu - Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

97.0% would refer friends and family to us

3 stars Verified customer

I fell in love with Oribe because of Chez Ann and since they are now experimenting with R&Co I was disappointed in the outcome of my haircut and blow out and felt I could have gotten similar results elsewhere. Super shocking because I've loved my cut and blow-out every other time I go, but this time something wasnt right.

After speaking with another customer, It would be nice to mention the parking lot when booking an appointment on the phone or online rather than paying for street parking.

Chez Ann Salon and City Spa replied:

Hello! Thank you for your feedback about product and parking, we appreciate it. We are still currently carrying and using Oribe in the salon. Please mention to your stylist on your next visit that you prefer Oribe and they would be happy to accommodate. We hope to see you again soon.

5 stars Customer since 2017

Thanks for fitting me into your schedule on such short notice. Jordan was very professional and did a wonderful job styling my hair.

I will be sure to come again soon.

Chez Ann Salon and City Spa replied:

Hi Marvin! Thank you for the positive feedback! Come back and see us again soon!

5 stars Verified customer

Elizabeth does a great job!

Chez Ann Salon and City Spa replied:

Hello! We are happy to hear you enjoyed your services with Elizabeth! We hope to see you again soon.

5 stars Customer since 2016

The service was great, there was little to no wait time at all. the staff is very friendly. Its a small, intimate little spa that I'm sure I will be going to a lot. They also tend to have specials in case anyone needed any additional reasons to check them out.

Chez Ann Salon and City Spa replied:

Hi Clementine! Thank you for your positive feedback! We hope to see you again soon.

5 stars Verified customer

They are so professional and friendly. The quality of the service exceeded my expectations, and the place is spotless, which is really important to me. I am definitely going back!

Chez Ann Salon and City Spa replied:

Hello! Thank you for your positive feedback! We look forward to seeing you again!

5 stars Customer since 2016

I love the staff at Chez Ann. Everyone is very friendly and they do a great job.

Chez Ann Salon and City Spa replied:

Hi Renee! We are happy to hear you enjoy your time at Chez Ann Salon! Come back soon!

5 stars Customer since 2017

I went into Chez Ann Salon and City Spa yesterday for a brow tint and wax and was completely pleased with the results. Chelsea was extremely knowledgeable - she made sure we had a good consultation and were on the same page before we proceeded. I would definitely go back for more services! Also, the receptionist at the front desk was extremely nice.

Chez Ann Salon and City Spa replied:

Hi Dana! We are happy to hear you enjoyed your services with Chelsea. We look forward to seeing you again soon!

2 stars Customer since 2017

My mani/pedi experience was very disappointing, particularly given how expensive everything was. Also, my gel mani and spa pedicure took almost 3 hours! Their pedicure setup is nice, but the paint job was a little sloppy and the thickness of the polish was super uneven. I also didn't like how the technician cut my nails super low on the side and made the weirdly rounded (even though my nails were squared off when I came in). I'm concerned about this causing ingrown toenails (which I've had to have surgically fixed in the past). It took her FOREVER to take off my old gel polish and to put the new polish on. It was way too thin of coats and chipped within days, which is ridiculous for a gel manicure. The color combo we discussed was nothing like what she ultimately put on my nails. I repeatedly expressed concerns that the color wasn't what I was looking for and she kept telling me it would look fine in the end. It doesn't. It looks stupid. Also, she did a really bad job on my cuticles, which are a total mess only a week later. I also expected a $42 manicure to at least involve a quirt of hand lotion. She literally only touched my nails. There was no hand massage or even lotion afterward. I've had better mani/pedis at literally every cheap nail place I've tried in Buffalo. Don't waste your time and money with Chez Ann.

Chez Ann Salon and City Spa replied:

Hi Jennifer. Thank you for the feedback about your recent visit. Our manager Rosanna will be in contact with you.

5 stars Customer since 2017

Katarina was friendly and did a great job! I already booked my next appointment with her!

Chez Ann Salon and City Spa replied:

Hi Alicen! We are happy to hear you enjoyed your service with Katarina! We look forward to your next visit!

5 stars Customer since 2015

Great experience .. always get my hair how I want it

Chez Ann Salon and City Spa replied:

Hi Rachel! Thank you for the great feedback, we appreciate it! We hope to see you soon!