My son recently came in for a regular cleaning and check up. Dr. Birch is great however the dental hygienist who polished my sons teeth, she first pronounced my dons name incorrectly, when we informed her how to pronounce it,she gave us a dirty look. She also was very rough when polishing and scraping his teeth. My son's gums were very sore after. I had another son in for the same service with another hygienist who had a beautiful experience . This Asian women has no bed side manners, clearly was in a hurry. She needs to slow down, be more personable and stop being so rude.