98.8% would refer friends and family to us

5 stars Customer since 2015

I took my 2017 X3 for an in-between oil change and as usual I was treated with respect and honesty. This car has only 7,000 miles, and according to BMW its 1st service is due around 12,000 miles. I'd rather spend $100 at 7,000 than wait 5,000 more miles for 1st service. By doing these "in-between" oil changes at Eastside Bavarian, I learn if there is anything my car may need under warranty, so I can point it out at BMW before my guarantee expires. I totally recommend this shop, since they offer competitive prices and treat clients well.

5 stars Customer since 2016

Great people, really friendly staff and excellent service. Would recommend to anyone anytime. These guys are awesome!!!

Eastside Bavarian replied:

Marcus:

Thank you so much for your kind words. We are happy that you are pleased with the service you received. Congratulations on your engagement. Keep us posted as to your next signing gig - we would love to come hear you.

All The Best,

Your Eastside Bavarian Team

5 stars Customer since 2005

Ken and Ryan are incredible. Knowledgeable, honest, friendly. Couldn't hope for a better experience.

Eastside Bavarian replied:

Jerry:

Thanks for sharing in your experience; we are pleased to hear you are happy with the service you receive. We look forward to seeing you again.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2017

Excellent service again! I will never go anywhere else!

Eastside Bavarian replied:

Ken:

Thank you for your kind words. We are very happy you found us and to hear you are pleased with the service you received. We look forward to taking care of your BMW. As always, please let us know if there is anything to which we can assist.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2013

Quality work, friendly service always.

Eastside Bavarian replied:

Chris:

Thanks for taking time to share in your recent experience. We value and greatly appreciate your continued trust in us to service your BMWs. We look forward to seeing you soon.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2014

Awesome as always. I called, drive over and they replaced my running light in 10 minutes. I love these guys!

Eastside Bavarian replied:

Tacey:

Thank you for your kind words. It is always a nice to see you and our pleasure to service your BMW. Thanks for your years of loyalty and continued trust in Eastside Bavarian.

Your Eastside Bavarian Team

5 stars Customer since 2017

Efficient, informative service, up-front clarity on costs and work involved. Great facility as well.

Eastside Bavarian replied:

Bartosz:

Thanks for the kind review. We strive for service excellence and are happy to hear you were pleased with the service you received. We know you have options for service and we appreciate you chose us to service your VW. We look forward to seeing you again.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2015

Always great customer service.

Eastside Bavarian replied:

Carina:

Thank you for sharing in your experience. We appreciate your loyalty. We look forward to seeing you soon.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2017

Outstanding, from beginning to end.

Welcoming environment and staff, listened to problem, asked about timeframe when i needed car back. Ken was wonderful in describing the process.

Excellent communication during the repair process, explaining what issues were found, providing options on possible solutions and not "pushy" in the least to do more expensive repairs.

Car was done when promised and was (unbelievably) LESS than the rough estimate.

Eastside Bavarian makes me want to buy another BMW. (OK, not really, but you get the idea.)

Eastside Bavarian replied:

Ron:

Thank you so much for your kind words. We greatly appreciate you taking time to share in your experience and are happy to hear you are pleased with the service you received. As always, please let us know if there is anything we can do to assist in the service of your BMW. We are really happy you found us and look forward to seeing you again.

Regards,

Your Eastside Bavarian Team

5 stars Customer since 2017

Extremely professional and excellent customer service in all aspects. Very well priced with unmatched craftsmanship and also unlike many other places they give you their honest opinion, which is focused on what will help their customers the most. I would recommend this shop to anyone and I am definitely a loyal customer.

Eastside Bavarian replied:

Matt:

Thanks so much for your kind words. We strive for service excellence in all that we do and we are happy to hear you were pleased with the service you received. We look forward to seeing you and servicing your BMW.

Regards,

Your Eastside Bavarian Team

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