Over all the staff is friendly and professional. During my appointment there was a sales man conducting business. I found this to be distracting to the tech conducting my exam. I would suggest that in the future sales makes an appointment like I have to and not distract the tech from giving me 100% attention (I am paying for your time). Not sure what you can do to make picking out glasses a little less crowded and public? Spending over $800 on glasses I feel it could be a little less public and cramped, allowing me the time I need in order to spend my hard earned dollars.There was so many people in and around I felt rushed. Also an introduction would be helpful on the onset of the appoinment. This is not a negative comment, it's my thoughts on what would make my appointment better.