91.9% would refer friends and family to us

2 stars Customer since 2008

I was very disappointed with my haircut and blowout- had to go home and re-blow dry my hair it was so bad. My normal stylist wasn't available but I really wanted a trim before I went away for the weekend. Big mistake. This stylist was really not up to the standards I expect at Aveda, she started the appointment 20 minutes late and then gave me a terrible cut. I'm super annoyed, not sure I will return to this salon after this experience, and I've been coming for years.

Kriza Salon Spa | Sherman Oaks replied:

We are sorry you were not satisfied with your haircut. The salon will contact you soon to schedule a haircut with our senior stylist. Thank you for the feedback

2 stars Verified customer

Everyone was lovely, friendly, and professional. The salon was clean and bright. Staff and stylist were enjoyable to be around and very accommodating. My issue is in regards to the haircut. I called and explained that I needed an appointment with a stylist who could create layers in long hair and further explained that I have an open schedule and was in no rush for an appointment. The stylist with whom I was given an appointment was an incredibly lovely person but literally did not create a single layer, anywhere in the cut. The cut is terrible. It's all one length, and much shorter than I requested. I'm so incredibly disappointed.

Kriza Salon Spa | Sherman Oaks replied:

We are sorry that you did not receive the haircut with any layers. Please contact our salon so we can fix your haircut. Thank you for the feedback

4 stars Customer since 2016

Brie was great. Loved the haircut. Small idea - when you do the massage at the start (before you wash the hair) maybe do it in the hair washing chair rather than the cutting chair where the client looks into the mirror. Kind of hard to relax looking at yourself. Also, the wag room has better ambience (low light etc.) thanks

5 stars Customer since 2017

I had an amazing experience at Aveda !! Reyna did my hair she made my visit very relaxing & enjoyable with great conversation as well, love my hair! Thank you :)

2 stars Customer since 2013

Hi! I first came upon Kriza Salon while shopping at the Westfield Mall. I made a apt and was extremely happy with the hairdresser Margaret. She listened to my suggestions on what I wanted done and it was fabulous. I was hooked and continued

using to Margaret for my hair. I then needed a apt quickly and it happened to be on a day that Margaret was not working so I was booked with Madison. I explained that I wanted I keep the biolage and that I needed to the top colored (scalp mid way down) with gloss. She said in I will color and refresh it with gloss. I ended up with color throughout my hair and have nNO biolage at all. As she was drying my hair I asked her if she used one color as I don't see any highlights on my lower part of my hair and she said No I mixed two colors. I did not want to sit there any longer as I w had made this apt that day due to a important work meeting g I needed to attend. My hair color is dark brown all over, it is not what I wanted. Not thrilled with my last experience at Kriza Salon.

5 stars Verified customer

I felt great leaving with my hair nice and clean and blown dry.

5 stars Customer since 2015

I will only go to Aveda Sherman Oaks I have really thick course curly hair. Quincy is the best he always gets my hair to perfection everytime. He is very professional, funny, and great at doing hair!

5 stars Verified customer

Very pleased. They were running late but did try to contact me.

5 stars Customer since 2016

Madison did a wonderful job with my hair. The shampoo was so thorough and relaxing and her blow dry was excellent. The girls at the front desk were very professional and inviting. I was offered a fabulous cup of tea and enjoyed it. A great experience. I will definitely be back.

5 stars Customer since 2012

Great experience as usual! Very relaxing and welcoming! Thank you!