Initial impressions are everything. When it comes to mechanics one of our biggest fears as consumers is getting ripped off. The first time I walked into maple garage I stood behind a customer who brought his car in for a whole new windshield wiper motor. As I listen to the tech inquire about a few more details he came to the conclusion that it could possibly be a simple screw that was lost. It turns out that was the case and this man was back on the road for less than $5.
For me this immediately proved how trustworthy and honest this establishment is. Instead of taking advantage of a customer who walked in expecting to drop hundreds of dollars on a new windshield wiper motor they did the honest thing and sent him on his way for less that $5.
I have since been taking my car here and referring anyone I know. I am treated like family and never feel "sold"or taken advatabge of. I feel that they prioritize my issues with my car and are very thorough about what and why services are needed. As a person who loves a deal and has no problem shopping around I always find they are fairly priced and the quality of work is absolutely too notch. Truely an A++ place!
Heather, so often we get wrapped up in daily tasks and doing the right thing that we don't realize how the smallest repairs impact other customers. A review and a memory shared really gives encouragement to keep moving forward! Thank you for this review.