The staff is friendly, knowledgeable, and attentive. I have tried 6 other dentists in the Triad over the last 20 years and this group is by far my favorite. I don't even work or live in High Point, but the location off of 311 is so convenient. They even understand that they need to give you a heads-up so you can plan your FSA for next year for any larger procedures. I wish that I had found this dentist office sooner.