88.3% would refer friends and family to us

5 stars Customer since 2016

Juan was absolutely amazing! He did exactly what I wanted to have done to my hair. He demonstrated knowledge and expertise when I asked questions. He made me look and feel absolutely fabulous!!

1 stars Customer since 2017

This time I was very dissatisfied with my services at Paul Mitchell. The teacher Matt was not pleasant to work with, in fact I saw him spending more time sitting in the office than on the floor assisting the students. I did not allow the student to finish my hair, because it was very clear she was unaware. I still paid for my incomplete services. I would still say Paul Mitchell is still good even though I had a poor experience.

5 stars Customer since 2016

I've never had a bad experience and they always have done a great job on my hair.

5 stars Customer since 2017

Love my new look!!!

5 stars Customer since 2016

Very good! Instruction for students working on client was great and student knowledge good!

5 stars Customer since 2017


3 stars Verified customer

I understand that this is a school where people are learning so my expectations where not unrealistic. Let me start with saying my lady was super sweet and we had awesome converastion, so her customer interaction skills were awesome. I am African American and I loved the fact that she even tried on my hair since that's not what she is used to dealing with. Another African American woman came over to help her out so she could learn how to do it and she wasn't really paying attention, just kind of let the woman do the work for her. I think it's very admirable if you're familiar with all types of hair, even if it's not hair you plan on doing in your career! When I left I had to go over my hair to add some feathering that would stay and I loved the outcome. Also the clean up for my eye brows was awesome!

5 stars Verified customer

Great experience with the student. She's very professional and skilled!!!

5 stars Customer since 2014

Great As always. I can afford to go elsewhere but why payv$50 when you can pay $12 and get a great cut! The teachers are there to make sure there are no bad decisions by the students and they step in if needed. Come support these folks as they try and start a new way of earning a living and get a great deal at the same time!

5 stars Customer since 2013

They aim to please anytime I visit. Very kind, friendly, and always is a very satisfying experience