1720 Old Fort Parkway
Murfreesboro, TN 37129

Mon: 9:30AM - 3:30PM

Tue: 10:30AM - 9:00PM

Wed - Thu: 9:30AM - 9:00PM

Fri - Sat: 9:30AM - 3:30PM

Sun: Closed

88.0% would refer friends and family to us

5 stars Customer since 2015

Josh is very careful and takes time todo his best!

Paul Mitchell the School-Murfreesboro replied:

Thanks, Sandra! We appreciate you! -Jennifer, Sales Leader

1 stars Verified customer

I did not have a good experience here, I'm sorry to say. I expected someone in Phase 2 of their training to at the very least appear to know what they were to do and behave professionally. Instead, the student who did my hair appeared very frazzled for the entire appointment, which took four hours to bleach a routine amount of regrowth. He continually forgot what he was doing, or would begin to do something only to say he forgot to do something first and would backtrack to do that instead. Sectioning my hair alone took 27 minutes. 27 minutes?! I did not have four hours of time to spend there, nor should it have taken that long. I have never had an appointment take so long in 10 years of having bleached hair. Even asking the teacher to fix it, which barely helped any, and telling him myself no less than 5 times what spots were clearly missed or not matching, I still left with hair I am unhappy with and need to have fixed. I have had my hair done by students before at this same school and it went well, but this time was disappointing. Instead of relaxing and knowing my hair would come out nice, I was anxious and uncomfortable and could not wait for my hair to process so that I could leave. I did not even let him dry and style my hair afterwards. I know everyone has to learn their profession and that's the point of these schools, but basic skills were monumentally lacking throughout my experience.

Paul Mitchell the School-Murfreesboro replied:

Thank you for sharing your experience with us. PLEASE call me so I can offer solutions to this challenge. -Jennifer, Sales Leader 615.225.5130

5 stars Customer since 2017

Absolutely luv coming here! I wud highly recommend it to anyone! Great Atmosphere & Great People especially my Stylist Ali !!!!

1 stars Verified customer

I think it will be a long time before I come back. The person who did my hair started an hour later than my appt and would wander off to chat with other people during my appt, I ended up spending 5 hours at the school. I do know that they are training but the wandering off to talk with others was not part of the training I hope. He was a nice kid and did an ok job on my hair but I cannot take 5 hours out of my day and pay 72 dollars for it. I will just go to a regular salon if I want to pay that much and hopefully won't take that long to get my hari done.

5 stars Customer since 2016

I had a great experience and Marte was awesome and did an amazing job especially since I have hair that is not easy to deal with!

5 stars Verified customer

Quality services at a great price. The students and staff are very friendly and knowledgeable.

And I've gotten so many compliments on my hair!!!

4 stars Customer since 2013

Miranda was very nice, informative and made me look fabulous. Wish I could post a pic!

4 stars Verified customer

Service was good but lengthy.

5 stars Customer since 2016

Juan was absolutely amazing! He did exactly what I wanted to have done to my hair. He demonstrated knowledge and expertise when I asked questions. He made me look and feel absolutely fabulous!!

1 stars Customer since 2017

This time I was very dissatisfied with my services at Paul Mitchell. The teacher Matt was not pleasant to work with, in fact I saw him spending more time sitting in the office than on the floor assisting the students. I did not allow the student to finish my hair, because it was very clear she was unaware. I still paid for my incomplete services. I would still say Paul Mitchell is still good even though I had a poor experience.