The dentist was unable to help me with my tremendous pain...referred me to another dentist for a root canal evaluation. The ladies at the front desk were not very kind or helpful until I started crying because of the pain. Finally, the one lady gave me an appointment reluctantly saying the dentist was going to kill her for doing this. She came up next to me to explain the charges and she smelled very strongly of cigarette smoke...almost made me sick to my stomach. I am still in tremendous pain but at least I do not have to wait a week and a half for an answer.