96.8% would refer friends and family to us

5 stars Verified customer

Although a bit pricier, the service was quick, smooth, and done without a hitch. They even applied a discount I received via email with no questions asked. I'll definitely be coming back for my car service needs.

RMS Auto Care replied:

Thank you for the trust you have placed in us. We will continue to earn that trust.

Byron Rusk

Owner

5 stars Verified customer

Excellent and efficient work, superlative customer service, honest and trustworthy staff

RMS Auto Care replied:

Thank you! As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence. Byron Rusk, Owner

5 stars Verified customer

Ford is the man.

RMS Auto Care replied:

Thank you John! As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence. Byron Rusk, Owner

5 stars Verified customer

great service

RMS Auto Care replied:

Thank you! As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence. Byron Rusk, Owner

5 stars Verified customer

Always great service and fast too.

RMS Auto Care replied:

Thank you! As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence. Byron Rusk, Owner

5 stars Verified customer

NEEDED A LEFT TIRE REPLACEMENT AND VERY SPEEDLY DONE.

RMS Auto Care replied:

Thank you for the trust you have placed in us. We will continue to earn that trust.

Byron Rusk

Owner

5 stars Verified customer

My teenagers had my car an hour outside of Houston. I insisted car be towed to RMS for diagnoses. The repair quote ended up being very expensive.Ford was great! He suggested that I contact the manufacturer for warranty details. Turns out my car was still under warranty! While, the repairs had to be done at the dealership, these guys were honest and saved our family a sigificant amount of money. They may have lost a singular repair job but I will bring back all our vehicles for regular maintence and repair of all my families cars!

RMS Auto Care replied:

Glad we could help you get back on the road! As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence.

Byron Rusk, Owner

2 stars Verified customer

My car was with you all day and my window isn't fixed properly, I hope it can be fixed tomorrow properly.

RMS Auto Care replied:

Thank you. As a local neighborhood shop, we appreciate your feedback and will work hard to continue to earn your confidence.

Byron Rusk, Owner

5 stars Verified customer

Personalized attention with our individual needs in mind. Ford does a great job communicating options and finding the best solution for us.

RMS Auto Care replied:

Thank you for the trust you have placed in us. We will continue to earn that trust.

Byron Rusk

Owner

5 stars Verified customer

RMS is my place to go for car repairs. They are knowledgeable and very professional. Ford always provides excellent customer service

RMS Auto Care replied:

Thank you! As a local neighborhood shop, we appreciate your business and will work hard to continue to earn your confidence. Byron Rusk, Owner

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