93.0% would refer friends and family to us

5 stars Customer since 2016

Good service, great staff, the whole experience is always amazing. Thank you..

5 stars Verified customer

Excellent as always, well worth being a member.

5 stars Customer since 2012

I had eyelash extensions put on and I love love them. Katy (I believe that's her name) did a great job, she took her time and made sure I was happy with the look. I would definitely recommend her.

The Ivy Day Spa replied:

Hello Henrietta,

We appreciate your wonderful review! Thank you for your kind words and for raving about our lovely eyelash artist! We hope to have you back soon!

Warmly,

The Ivy Day Spa

5 stars Customer since 2017

From the moment we walked in the staff was friendly and helpful. The atmosphere was relaxing and very soothing!

The Ivy Day Spa replied:

Hi Resa,

Thanks so much for your review! We are so thrilled to hear that you enjoyed your time with us! Come back again soon!

Thank you,

The Ivy Day Spa

5 stars Verified customer

She is always great. I have never been disappointed with her work and of course I will be back again.

5 stars Customer since 2017

The customer service & Spa treatments were absolutely exhilarating! Loved the atmosphere! I definitely will tell my friends about "The Ivy Day Spa"!! Thank you...all!

1 stars Customer since 2005

Usually I have a wonderful experience. This time there was no pressure durine the massage. I asked for more and it was increased for a minute or two then back to just rubbing. It was more irritating than relaxing. I have never wanted a massage to end faster. Just really disappointed on this visit and sad that it was a wasted time and monthly service on my membership.

5 stars Customer since 2017

This was the best experience ever, I thoroughly enjoyed the professionalism of the staff, the clean environment and the whole experience. I will definitely be back!!!!

3 stars Customer since 2005

Yesterday, I went to the spa expecting a relaxing day. I started with a shower, the water was ice cold. I tried to blow try my hair and both dryers stopped as if over heating. I went in the solarium and there were no facial towels with the cucumbers and it was too warm. I reported the cold water as did others there at the time, when I finished my facial, I tried the water before entering and it was still cold. When I mentioned it at the desk, the girl laughed and said we woke you up. The guy said oh, it takes an hour and 45 minutes for the water heater to heat up. I should have been told when I arrived and given the option to come a different time.

The saving grace was my facial. I had the most amazing facial. Rachel was thorough in her explanation, let me relax with quite, and provided the best customer service. The best facial I have ever had! Thank you Rachel for saving my experience.

Even the email I received asking me to tell the management about my experience, only had the refer a friend link, no survey. I had to go to the website.

4 stars Verified customer

Was very knowledgeable, and made me feel very comfortable

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