My whole point for going to Thomas Eye Group was to be EXAMINED by the actual ophthalmologist. I spent most of the time there with the tech who basically did everything. I saw the MD towards the end for less than 5 min.
I was also given the wrong contact prescription after I checked out. I didn't notice it due to the fact that my eyes where dilated. Once I got home I called back 4 times because they would not transfer me to the location where I had visited. After telling the Rep that I need to speak with the office manager THEN I was transferred. I had to drive back there to pick up the right prescription on the same day with my eyes still dilated.
Also when trying to check out, I was told that I have to pay extra to walk out with the prescription for my glasses. Prior to making the appointment I was told that the eyeglass prescription is included in the exam and contacts are an extra $50. Completely different than what happend once I got there.
Horrible experience. TEG are all about $$$ and don't care about customer service. I will NEVER come back!!!
And I will write a yelp review to help others from being mistreated by you all.