97.8% would refer friends and family to us

5 stars Verified customer

Y'all are awesome

5 stars Customer since 2016

The medical staff were very friendly and helpful... The only problem was when i called the local Village Family Dental near my area to schedule an appt for my two sons, they scheduled me at the wrong location. It took me an hour to get to the location on Raeford Rd, otherwise i have no other complaint..

5 stars Customer since 2012

Everyone in the office is great. Love my hygienist and the work that everyone does.

5 stars Verified customer

This was my son's first dental visit. We really enjoyed it. The staff was great and really knew how to work with kids! We would highly recommend Village Family Dental's Raeford office.

5 stars Customer since 1989

Dr. Bullard was gentle and provided excellent work fixing my tooth.

5 stars Customer since 2011

5 star!!! The docter and staff were very friendly and professional. Praise for Nikita she's the best!

5 stars Customer since 1991

Limit the number of telephone & text reminders if appts.

5 stars Customer since 2016

They have excellent service. I got all 4 wisdom teeth pulled in one day, my appointment was at 8 and I was leaving no later than 9:20. I didn't feel a single thing. Quick fast and great service, I will always go to them for my needs.

5 stars Customer since 2013

I AM VERY PLEASED WITH SERVICE AND THE FRIENDLY STAFF. I THINK YOU PROVIDE THE BEST CARE IN THIS AREA. KEEP UP THE STANDARDS.

2 stars Verified customer

I have a hard time with dental tech or techs of any sort that do not tell you what they are going to do before they do it. I went in for a cavity to be filled and the young lady put a numbing agent in my mouth without a word to me as to what was going in my mouth or if I could swallow it, etc. She then proceeded to leave the room so I couldn't even get her attention to ask her a question. Overall, that's my main issue with this staff. More than once I have had things put in my mouth without telling me what is going on. Then the dentist also did not tell me that I needed to come in again for additional work. I only found that out at the desk for my consult. Because of this, I will not be returning and will find another staff with customer service that considers the client a bit more.

Village Family Dental at Raeford replied:

We apologize for your unpleasant experience. We pride ourselves in providing excellent customer service. We encourage you to call our office to help us with our continuous improvement process. Thank You