I made an appt. for a much needed brake job (138500+ miles). I waited for the assessment and then was invited out to the shop for a "look see". I was surprised at what I saw, the results of letting a "chain" store do my regular maintenance after the warranty expired. I am satisfied with the work, I would be unhappy with the cost no matter what. I will be extra aware of how the car is performing for the next couple of weeks.