96.8% would refer friends and family to us

5 stars Verified customer

They always provide great service and are trustworthy. For example, my vehicle was in for an issue, and while checking out the problem, they noticed my battery was leaking. They replaced it free of charge because they were the ones that installed it a year ago (which I didn't even remember). I really like how they stand behind their work. I recommend them often.

5 stars

Professional, they move quickly, but only to create efficiency and they really seem to care about making sure I feel good about the service and work done.

4 stars Verified customer

This was my first experience with AA Auto Service. I was impressed with how they listened to my concerns and wishes before diagnosing and suggesting a fix. The work was done exactly as described with no attempt to 'sell more'. And we all dread the call from the mechanic half way through the fix with a pressure pitch to fix another issue. Not so with AA Auto, at least in this experience.

I will be back, but hopefully not anytime soon (except for oil changes).

5 stars Verified customer

Thankyou for taking the time to immediately put me on the schedule. It is appreciated that your team did not want me to drive, and prevented me from a possible dangerous scenario without a functioning alternator.

You provided a way for me to get back to work, and washed my car! You took care of me in an affordable way, and quick!

5 stars

Very good service. Big Mike is one of the best. I always feel like I am being treated fairly and the work done has been excellent.

5 stars Verified customer

my car wash was great, It really showed and i deeply appreciate it. thank you!!! The work was done in a timely order which i appreciated Again i want to thank you for being so kind and efficient.

MYSELF

5 stars Verified customer

I strongly disagree with the previous review that stated they miss Cliff the retired manager. I as well as multiple co workers of mine that have and are using AA auto have all stated that Michael brings a more friendly relaxed inviorment to the shop that was missing for quite some time. I feel he not only takes care of existing customers but I have personally witnessed how he has taken care of new customers and just people off the street. This shop is much much more friendly and accommodating that it was before

5 stars Verified customer

The absolute most honest shop on the east side.

3 stars

I miss the caring relationship that Cliff provided . The current manager does a sufficient job but does not work on his relationships with loyal customers . The mechanics do good work but honestly I will be trying another shop.

5 stars Verified customer

Had an emission test failure do to a engine fault code. Called on a Monday afternoon and was in the next morning fixed by noon! Fast, friendly and through. Explained the issue in layman terms so my convenience.