After being told by a few local shops that "we can't work on BMWs" and "we don't do transmissions", I brought my troubled Mini Cooper to AAMCO. The automatic trans wouldn't shift out of 1st/2nd gears. Lawrence allowed me to drop-off after hours, kept me informed of price and work needed along the way, and then pick up again after-hours. Although we never met, I feel that I received great service, and the car is now running beautifully. Thanks, guys!