I take the bus and when I got off to get to my bunny's appointment on time, I turned down the wrong street and got lost. It was cold and windy and not good for either of us. I called Animal Hospital of River Oaks and asked them to help me find my way quick as to not get my bunny sick. The receptionist told me what car to look for and said, "Give me 20 seconds." She picked me up and took me to their clinic. I couldn't believe the extraordinary hospitality. And not only are they absolutely amazing; all the staff is friendly and the doctors, having a combined level of experience of more than 30 years, were of complete confidence. I would DEFINITELY rate this place six stars if I could.