98.9% would refer friends and family to us

5 stars Customer since 1992

We have been clients of Dr. Gold for almost 30 years. On her recent visit Mia was looked after very well. She needed grooming and she came away looking great!

5 stars Customer since 2018

Polite and friendly from time of booking appointment right through to paying the bill and walking out the door. Leo and I both enjoyed the experience and look forward to seeing the vet again

5 stars Customer since 2018

I am very happy with the team at Animal Hospital of River Oaks. Dr "Mac" treated my 12 year old dog, Maggie for a skin condition that she has suffered with for several years. Her condition had worsened over time and the treatment she received from our regular vet was not helping. She is now much happier and the condition is under control. Dr. Mac is understanding, knowledgeable and compassionate. Her support team at the front desk are friendly and kind.

Mary Anne and Maggie

5 stars Customer since 2011

Sammy is hiding in his secret places in the house, so he can avoid his eye gel medication. Sammy is too smart!!!

5 stars Verified customer

Animal Hospital of River Oaks has a very knowledgeable staff who is caring. Dr. Mac mad suggestions for some vaccines based on our outdoor lifestyle that my past two vets didn't even mention.

5 stars Customer since 2001

Staff is knowledgeable, effective, and friendly.

5 stars Verified customer

Very friendly and helpful. Made us feel very welcome, right from the beginning.

5 stars Customer since 2014

As always, we were greeted warmly and promptly by reception. Dr. Gold took excellent care of Hamilton the hedgehog, and us! He truly seems to care about his patients, and is highly skilled and knowledgeable. The AHORO is our only choice for pet care.

1 stars Customer since 2018

We saw dr Mac for our 10 weeks lab puppy to do his second shots. First of all we had to stay in a tiny room with no air conditioner for 20 mins when weather was over 34! We all were so exhausted!

Second of all both the reception and dr. Mac were not friendly and didnot try to mac a connection with our puppy. And last and most important one, as much as the dr spend time to convince us buying insurance she didnot put pation and time to examine our puupy! She said our puppy has hip Dysplasia and should not go for walk over 20 mins or should not plat fetch!!! After I went hime and shared the news with my family we all were so sad. Somehow I could not trust her diagnose and went to see another vet whom said our puupy seems so happy and healthy. He also was so supriseed that dr.Mac gave our 10 weeks puppy Rabie's vacsination. For Rabiese puppy at least should be 12 weeks to recive this vacsin!!!!

Animal Hospital of River Oaks replied:

Maryham,

We are so sorry to hear that your visit at our hospital was not the quality visit that our River Oaks Team is known for. We take great pride in providing compassionate care for each of our patients as well as education for our clients as we strive to provide a warm and welcoming family atmosphere. 

We value and appreciate all your concerns and comments as this allows us to continue to learn and grow as a team here. Our goal is always to provide both an exceptional experience not only for our patients but their families as well, and we truly apologize that your visit here was anything short of this.

As Dr. Gold expressed while reaching out to you by telephone, we would love for you to drop by anytime so that both he and the rest of the team here are able to meet both you and your new puppy and to give us the opportunity of showing you why we take such great pride in the services that we offer.

4 stars Customer since 2001

Great. The doctors are knowledgeable and the staff is friendly.

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