It was my first time at alanis. I went to get a balayage with my sister. I had my appointment at 1pm, she had hers at 10am. Compared to hers, my service was much simpler . I requested a balayage and had a few strands previously highlighted, but most of my hair was virgin so I didn't request a base color. I still got charged $200 (the same as my sister, who went almost completely blonde.) Apart from the price, I also felt like my service was very rushed, since she was still working on my sisters hair and mine at the same time. I feel like I didn't get the service and experience I should have gotten for that price. Extremely disappointed.
We are truly sorry that you were disappointed with your experience. We would like the opportunity to rectify the situation. If you could please call Efren or Rosie at 713-524-2610 to get more detail and come to a resolution.
Thank you and we look forward to hearing from you!