The dental hygienist was welcoming upon my arrival despite the late hour of the day that the appointment was scheduled. As always, she was thorough and most professional in her work. Her efforts are the reason for the higher rating above and for my continued loyalty as a client.
However, I would like to express a concern for the frequent turnover of dental professionals in that particular office. This was never the case at the Woodbine location when the office was under the extremely watchful eye of Dr. Hawley. It is disappointing that this level of service has changed to some degree since his retirement. I would have expected better from Altima.
The change in location has also meant that I must now drive a much greater distance to my appointments and often in the wake of rush hour traffic.
Both the change in office location and the staff turnover have prompted me to begin researching a potential change in dental offices. I hope that I will not be required to make such a change.