70.0% would refer friends and family to us

4 stars Customer since 2015

I have been going for a year now and I can't live without them!

5 stars Customer since 2015

I've been getting lashes for years and Kim is by far the best. Customer for life.

Amazing Lash Studio- River Oaks replied:

Hi Kellie,

Thank you for the great feedback, we will let Kim know! We look forward to seeing you at your next appointment.

Daniela, LC

1 stars Verified customer

Worst experience I've ever had. Horrible customer service. Had to come back and get them fixed after one day. They continued to all fall out even after I had them fixed. They were put on crooked. Front desk girl made it very difficult for me to schedule my appointment to get them fixed telling me it "wasn't her problem". Had every intention of signing up for a membership until I had this experience. Would never recommend!

Amazing Lash Studio- River Oaks replied:

Hi my name is Christina and I am the manager at Amazing Lash Studio River Oaks. I am very dissapointed that you have had this experience with us, this is definitely not the standard that I hold my studio at and would love to do everything in my power to fix the situation. Can you please send me your contact information so that I can reach out to you to hear more about your experience and how we can fix it? Or, feel free to call the studio and ask for me. I hope to hear from you soon.

5 stars Customer since 2012

I just asked the young lady in the reception area how long I had been a customer and she mentioned since that it was going to be 5 years! Wow! That alone says something about the excellent customer service from everyone there. My current stylist is Kim.

Amazing Lash Studio- River Oaks replied:

Thanks for being such a loyal customer. We appreciate you! <3

5 stars Customer since 2015

Tina, keeps my lashes beautiful and natural looking! Thanks Tina for making me look marvelous!

Amazing Lash Studio- River Oaks replied:

Thanks so much for your review, Pamela! Hope to see you again soon! - Kristin ALS RO - front desk

4 stars Customer since 2016

Professional and friendly

Amazing Lash Studio- River Oaks replied:

Thanks so much for your review, Andrea! Hope to see you soon! - Kristin - ALS RO Front Desk

5 stars Customer since 2016

I love this location! have been going here for 6 months or longer. The ladies at the front desk have always been professional and friendly. Ask for Vi or Kim, you will NOT regret it.

Amazing Lash Studio- River Oaks replied:

Thank you for your kind words Sandra, we take so much pride in our front desk and am pleased to see that our customers notice. Of course, our stylists are amazing as well and we will let them know your feedback. Vy just got back from Vietnam last week after her 1 month vacation so be sure to book your next appt with her, she would love to see you!- Christina, ALS RO Manager

5 stars Customer since 2017

So professional and the girls are so sweet and helpful!! I was more than content with my eyelashes thanks to the help Kim offered me recommending me which ones were going to look best based on the shape of my eyes!! definitely coming back!

Amazing Lash Studio- River Oaks replied:

Thanks for your review Kenya! We're so glad you're happy with Kim! Can't wait to see you again! - Kristin ALS RO

5 stars Customer since 2016

Jojo

Amazing Lash Studio- River Oaks replied:

Thanks, Toni!

5 stars Customer since 2014

Hailey is the best and I love getting my lashes done. It's very relaxing & I leave feeling like a million bucks!

Amazing Lash Studio- River Oaks replied:

Thanks so much, Elaine! So glad you're happy with Hailey! We'll let her know how amazing she is! - Kristin ALS RO Front Desk