The office opened late for me. Initially my appointment was for 7:30am. That would have been a better time for me. I guess they stopped opening that early and now open at 9am. I was taken back just a couple minutes after 9 and served efficiently. I did not look at the time when I left, but I think it was before 10am. Everyone was very nice and professional although I did not appreciate the aggressive up-sell by the hygienist. She tried to sell me a power toothbrush, a whitening procedure, and fluoride. I did not feel I had a chance to refuse the fluoride. I ended up with the treatment before I had a chance to think about it. $20 for a solution that you swish around in your mouth for a few seconds. Anyway, I was generally pleased with the operation and will continue going there.