I didn't realize that a call service schedules the appointments for all of their offices. The person I spoke with wasn't able to answer many of my questions, including the exact location of the office, and said that my dental plan was only accepted at the main location , not he office I wanted to use. He double checked the dental plan, so I proceeded to make the appointment. After receiving more vague answers to my questions, I was less than confident going to the appointment, but it was necessary to have my tooth repaired quickly. The appointment went much better. Everyone was friendly and proficient, and went out of their way to provide the service I needed, in a timely manner. It was a lengthy procedure, but they did a great job, and were gentle. I was very pleased.