I'm glad you asked. Love the staff, but after waiting 40 minutes for a simple nail trim for my cat Romeo, I was told Mike, the tech was going to do it. I had just had a checkup with Dr G the previous month, so as I have done monthly for the past 5 months, I have come in for a trim for $25. So when Romeo was finished, Ryan told me that nail trims are considered office visits and it is now $65. Well first, Mike cut his nails, and second, she had 40 minutes to tell me this. Not going back no matter how much I like the staff. I'm sorry but that was just bad business. Mike had Romeo for 3-4 minutes. Also, the waiting room is too small and dangerous with pit bulls and tiny dogs all squeezed into a tiny space causing stress for dogs and owners alike. I love Dr G but I have checked with other places and $65 is absurd for a nail trim. Don't like the direction the office is heading in the past few months.i'm sorry. Good luck.