The establishment is very modern and clean. I received a gift certificate and was able to experience two massages and a facial, which were great. The problem was walking in and not being greated with kindness and professionalism. The women were very snotty and rude. They are very pricy to have snotty and rude service. I would also think an establishment with these prices would encourage their staff not to wear leggings and short shirts, maybe for a gym.