94.0% would refer friends and family to us

2 stars Verified customer

I would have rated higher - say 3 - if the personnel behaved more in a professional manner. What do I mean? When a customer - either current or potential - is either checking in or out, they should be your focus. Not conversations between staff about who did or who said. I should not have to tell you to stop and take care of the client. Personnel or Personal conversations about staff or clients SHOULD NOT EVER be in view of or in front of a client or customer.

If there is a concern or issue with a stylist's schedule that needs to be addressed -- you don't have that conversation with the stylist WHILE WORKING WITH A CLIENT --- This is demeaning and disrespectful to not only the stylist but the client. Changing a schedule to meet what appears to be shortening of client's time to jam more clients in for more money to the company is just so wrong on many fronts, Why cut my time to add (or so envisioned) money to the bottom line ... I think not. If the stylist needs more time, adjust to the request. Otherwise the clients won't make any future appointments. Respect the stylist and what they feel is best for the client ... or you'll be losing more customers.

Your lack of professionalism is disturbing and rude. I felt as though my appointment or future appointments or my experience were not the focus... need some serious personnel training on ethics and professional behavior in the office/shop.

5 stars Customer since 2002

Elizabeth is a very professional stylist and a very caring person. This quality in a person relaxes the environment And also gives you a more positive experience.

5 stars Customer since 2011

Excellent cut / color by a very talented stylist - Christine!

5 stars Customer since 2004

Vicki is absolutely the best esthetician!

5 stars Verified customer



5 stars Customer since 2017

Elizabeth is amazing!!!

5 stars Verified customer

What a wonderful first Mothers Day gift! The massage and facial where outstanding!

5 stars Customer since 2011

Terrific haircut from Shyla, as always! Thank you very much.

5 stars Customer since 2003

Always the best service at Avalon! Love this place!!

5 stars Verified customer

My facial with Vicky was fabulous. She catered to my needs and went beyond expectations.

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