Kristen is personable, knowledgeable and skilled. Prices are too high for an hour massage, leaving little room for a deserving gratuity to the masseuse. I was told the masseuse is not paid hourly relying on gratuity as main source of earnings. When paying for services was asked if I wanted to leave a tip. I was surprised the masseuse is not paid more from the cost of massage. I will not likely spend my money here.