I was so thankful for the helpful people at the clinic when my sheltie slipped his collar and raced down the sidewalk and around the corner of the building. The technician first retrieved my cat carrier from the middle of the sidewalk and set it inside and then proceeded to help me get my runaway dog back. To be safe, she picked up my 35 pound Max and carried him back into the clinic. Dr. Thein showed me the martingale collar which I then purchased for only $9 dollars. The collar will keep Max on his lead in the future.
The check up and experience was impressive. Everyone was professional and carried out an aspiration of a cyst on my cat's chest without him getting upset. They did a good job educating me about a weight loss food recommendation for my dog. I was very pleased with the appointment.