What I want to do really is give 3.5 stars but since that isn't possible, I've given three stars. I was taken care of by Bethany, an emerging talent. She was very warm and friendly and listened to what I wanted. I was in for a basic haircut so we quickly got started with that. Once I asked, Bethany took the time to explain what she was using on my hair and I appreciated that.
The reason for my average rating is the fact that once she was completely done, my hair felt dry to touch. It was because she used way too much of product on my hair. Additionally, I realized once I got home that in one area, the bottom part of my hair was stuck to one another because the product used was not spread well. I had to wash my hair soon after for that stickiness and the dry texture to go away. I am quite disappointed with Bottega and hope that they will provide better training to their emerging talent. I will also say that I have been at Bottega before and have had very good experiences.