1211 3rd Avenue South
Lethbridge, AB T1J0J7

Mon - Tue: 9:00AM - 5:00PM

Wed - Fri: 9:00AM - 8:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

98.2% would refer friends and family to us

5 stars Customer since 2018

Excellent service!

5 stars Customer since 2018

Never had such great customer service, it was so much fun with Chloe! She did such an amazing job especially that I wanted to get bangs again which was scary but she did an amazing job.

I loved every minute of it and I will be back :)

4 stars Verified customer

As always, Kassidy's service was excellent. However, I would like to mention something. My appointment got started 15-20 minutes late. I understand that sometimes appointments run over their planned time, but here is my concern. I did not complain that I was taken in late, and as a consequence, that I ended up being almost late picking up my kids from the arranged childcare. Also, 5 weeks prior to my appointment, my husband was scheduled for a hair cut. On his way to the salon, someone hit him and he got into a minor car accident. When I called the salon on his behalf to inform the front desk about what had happened, and that he would be 5-10 minutes late for his appointment, they were: 1) quite rude, 2) not empathetic at all, and 3) said he would probably have to reschedule his appointment. My husband always books his appointments in advance, has never been late, and consistently comes to the salon every 4 weeks. I know this is a long review, but here is the bottom line. If your staff can sometimes get behind and run late, they can at least have the courtesy to understand and that extenuating circumstances may arise that cause your guests to run a little late as well. I truly hope that someone in management will read this and that the front reception staff will be reminded to act in more professional manner.

5 stars Customer since 2018

They were ready for me as soon as I got there and were very friendly.

5 stars Customer since 2016

I love this salon. I Always feel like I’m being pampered. My hair dresser sat down with me first and went over any hair concerns and listened to what I was wanting. She was always showing and telling me what products she was using in my hair and why she was using them. Amazing Job!

5 stars Customer since 2016

Very relaxing atmosphere

5 stars Verified customer

Best salon in the city

5 stars Customer since 2017

I continue to be impressed by the staff and atmosphere at BRIO. I always feel like I'm their first priority, even when the salon & spa is incredibly busy.

Professional, friendly, welcoming, understanding, and more. I've found my salon & spa home!

5 stars Customer since 2017

Excellent service, wonderful experience!

5 stars Customer since 2018

First time visiting and the experience was wonderful. From the massage, to the haircut was more than I expected.

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