Dr. Mary Lee Baker was exceptional! She spent 40-45 mins with my 3yr old son to make sure his experience was fun and not scary at all. She explained to him everything she was going to do before she did it and made everything into a fun game. She even had dad turn off the lights so she could shine a "moon" on the wall with the ear light. Just as sweet as can be. She was great at answering questions for us and really made us all feel comfortable and at home. Also after my son's shot the nurse gave him a cookie instead of the lollypop, which is awesome because my son doesn't like them! And on our way out to leave the receptionist went out of her way to dig through another box of stickers to find him a Thomas the tank engine hologram card, just because she heard he loved Thomas! I would most definitely refer a friend here, they are ALL wonderful!