89.5% would refer friends and family to us

5 stars Customer since 2017

Very nice and honest. I appreciated the helpful explanation of all service I needed and did not need.

5 stars Customer since 2016

The manager and all employees were very nice and knowledgable. They took the time to explain the issues and what was done to fix the problems. I will take all of my vehicles there in the future. I only wish there was a location in the north Baldwin County area closer to my home.

1 stars Customer since 2017

Your price is to high just have bad service.that was my first and last time. Going to firestone better price better service You all there is just trying to get slick budget brakes NO THANKS

5 stars Customer since 2013

too early for complete assessment of service .it was timely, polite & within industry averages for price. so far so good.

1 stars Customer since 2016

Had used them previously and it was good.went back recently and the guy that's there now wanted to charge me over 500.00 for pads and rotors.took vehicle to a few other places and the rotors could be turned.oh I forgot ,from last visit had in computer the job would be 220.00.mi d u now that mgr is no longer there. The man even told me it had been over a year and we have not had the truck for a year yet ,so please get a 2nd opinion before letting them do any work.I WILL NOT LET THEM WORK ON EITHER OF OUR VEHICLES. IT PAYS TO GET THAT SECOND OPINION

4 stars Customer since 2009

Thank you for helping me resolve my issue - I think the men who work at the shop I use on Govt St in Mobile, Al are polite, courteous and knowledgeable.

5 stars Customer since 2017

The guys were very professional and courteous!

5 stars Verified customer

Great friendly environment, the person who fixed my vehicle was very informative and truthful about what was going on with my brakes. The only thing is that they are a little pricey. I had to pay around $500 to get my front brakes and replace some parts in rear brakes. I ended up paying for rear to get done since he told me it was urgent which cost me around $300. Overall, the place great and I enjoyed their service.

4 stars Customer since 2015

I use budget on numerous occasions. My visit to this new location went well, very professional, identfied the identified the problem. reviewed with me and corrected the problem. Per Their test drive and my dropping it off however after the alignment yesterday it now pull and drifts to the right. Also they stayed within their time commitment.

5 stars Customer since 2017

I'm glad I found a repair shop that is up front and Honest... they don't try to sell you parts that you don't really need just to fatten their pocket!! Thanks for a great experience! The staff was friendly and Professional!!

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