83.3% would refer friends and family to us

4 stars Customer since 2018

Professional, and polite

5 stars Customer since 2018

Awesome, friendly service.

5 stars Customer since 2014

Very helpful and kind! Got me in and out in less than 2hrs

2 stars Verified customer

I wasn't happy about the associate knowledge about credit offers after I asked him he informed me they didn't offer any credit card offers. After doing some research online budget brakes offers a buy now pay later credit options. Also he had a horrible attitude towards other customers after the customer informed him that he installed his own brakes but wasn't quite sure if he'd done them correctly, the associate shouted out "so you want me to go behind you and fix your problem"? Very Unprofessional.

5 stars Customer since 2018

If you want great service and smiling faces that’s the place to go. Their staff never meets a stranger. They treat you like family. I was there for 3 hours and it felt like 30 minutes. The manager “ Rodney “ gave me the remote just like I was at home. I will never go any other place. Thanks Rodney for the great hospitality you showed me. I am self - employed as a Independent Adjuster in the State of Alabama and I strive on customer service............Thanks Again

1 stars Customer since 2018

My first visit here was HORRIBLE!!!! I only needed my front brakes put on my vehicle which they tried to over charge me $292 which is ridiculous!!! I never heard such a price for only front brakes!!! First off he was over charging me for things that I did not needed and when he printed out my receipt his labor charges was ridiculous he was charging me way more money for labor than the actually parts that i needed but thanks to Rodney he handled everything and I was very satisfied I got my brakes done and my car drives much better .. The only reason I will only be considering coming back to budget brakes if is Rodney there if he’s not there I’m leaving!!!

5 stars Customer since 2009

Great customer service, great team, and very knowlegable crew. Will never go anywhere else for brakes best service I've had in a long time.

5 stars Customer since 2018

Very welcoming environment!

5 stars Customer since 2018

They so nice and helpful

5 stars Verified customer

Roy was very knowledgeable of the type of brakes needed for my vehicle. He allowed me to make the best decision for my budget, which was less than the car dealership. I would refer family and friends to Budget.