4914 Randall Pkwy
Wilmington, NC 28403

Mon: 8:00AM - 7:00PM

Tue: 8:00AM - 5:00PM

Wed: 8:00AM - 7:00PM

Thu: 8:00AM - 5:00PM

Fri - Sun: Closed

99.5% would refer friends and family to us

5 stars Customer since 2017

Great Service!

5 stars Customer since 2017

I developed an unforeseen dental problem and was worked in to their schedule very quickly. After arrival at the office, I was examined and all procedures were throughly explained.

5 stars Customer since 2017

I love this place

5 stars Customer since 1997

Quick and friendly, thnks

4 stars Verified customer

A different experience than normal. Still good but not as good. The (new to me) assistant had a edge of sarcasm when interacting with me from time to time. I was given nitro mixed in with oxygen, but wasn't told what I should do with this device on my nose. So I asked to clarify what I presumed was required of me. The assistant asked me 'why do I normally get it', in a sarcastic tone. I explained my circumstance and informed her it was my first time. She apologized and stated she thought I would know what to do with it. Even when you get x-rays at the hospital the tech still goes through the whole procedure...what position you need to be in, hold your breathe, etc.

Later when I raised my hand to stop the procedure, because I needed to swallow, the assistant stated 'I'm trying my best!' again with a little attitude. Not sure if her comment was meant for me or the dentist working on my teeth. Now I felt like I needed to apologize to her and I did, but why did I need too?

The dentist and all other staff was very thorough and still will go back and recommend this practice to others. Just had a unusual/unexpected experience.

This is a good practice and have always been very professional. This might have been an isolated situation, and will not judge this incident on where or not I will return, because I will. But it is also a good lesson on perception and forgiveness.

5 stars Customer since 2017

Excellent experience as always!! Thank you for always being so professional, personal, and friendly.

5 stars Customer since 2017

I came to Burns Family Dentistry with a fairly urgent dental crisis. As a brand new Wilmington resident, desperate to find a quality dentist to fix my dental crisis from my last dentist, Burns Family Dentistry worked quickly and efficiently to get me seen by Dr. Casey Burns. Casey was very friendly, very empathetic, extremely hard working, and detailed in how she presented various solutions to my problem. The best dentist I've ever been to hands down! Great work, efficient, detailed, and quality work. I will continue to see Casey for all the years I'm in Wilmington!

5 stars Customer since 2017

I came to Burns Family Dentistry with a fairly urgent dental crisis. As a brand new Wilmington resident, desperate to find a quality dentist to fix my dental crisis from my last dentist, Burns Family Dentistry worked quickly and efficiently to get me seen by Dr. Casey Burns. Casey was very friendly, very empathetic, extremely hard working, and detailed in how she presented various solutions to my problem. The best dentist I've ever been to hands down! Great work, efficient, detailed, and quality work. I will continue to see Casey for all the years I'm in Wilmington!

5 stars Customer since 2017

After recently moving to the area, I was anxious about finding a new dentist but I was pleasantly relieved after my first visit. I think I made a great selection!

5 stars Verified customer

Everyone, from Dr. Casey, Julie, and Debby, to the rest of the wonderful,

professional and skilled staff make a visit to the dentist as pleasant as

it could be.