I'm pretty frustrated with Bytown right now.
While the services of the Vet (Maya Popovic) were very good and she is very caring, the hospital fell behind schedule resulting in us and our cat waiting over 1/2 hour for our appointment (we were 15 mins early as we didn't know what traffic would be like). This wait caused anxiety for our cat so when we had the claws trimmed, the charge was $35.10. we could not believe this especially since the hospital's delays also resulted in the increased anxiety. Plus, he was in the back anyway for a rabies shot.
Anyway, I called and spoke to Allison and she said there was nothing she would do. I find the prices of Bytown getting very high over the years and I will shop around for prices of other vets. Last time we brought Andy in we paid over $1,000 to find out the dental work they said he needed, but then in the end he didn't actually need or get done. To this day, I don't still know what we paid for.