100.0% would refer friends and family to us

5 stars Verified customer

Always a great experience for us and our pets!

5 stars Customer since 2004

Brody is afraid of the Vet but he got through his appoimtment with flying colors due to a very professional Doctor and staff.

5 stars Customer since 1997

Always awesome !!

5 stars Customer since 2001

Feedback! Feedback! Feedback! Everybody wants Feedback! Honestly, it gets tiring. However, when it comes to the lives of our precious Bengal cats, this is one time I am happy to do so on their behalf!

Okay, the last three times we had to take our cats and a neighbor's cat we were babysitting at the time, two of these beloved cats had to be put down. Utterly heart breaking for us. I felt like my heart was crushed. My cats are my best little friends and family and it is too much for me to bear. I am wholly committed to giving these guys the best care I can from me! The most love, the most patience and the most time being and playing with them..

On this very recent occasion, our healthiest, health-issue-free, 12 year old female Bengal, "Chloe," or Coco as she is so affectionately called by us, we noticed Chloe displayed a very swollen and painful swelling at her rectum area. Of course, we immediately sprang into action and called Caring Hands first thing. They are located across the street from where we live which is very convenient but that isn't our primary reason for taking our pets to the Caring Hands. One thing we can attest to is the comforting level of genuine care our suffering pets receive. The folks at Caring Hands really do care!

It must be terribly difficult and lots of fun at the same time for people working in the Veterinary facility. You see so much good and bad. "I don't know how you do it, but you do it so well."

Imagine my fears of losing Chloe. OMG I was a nervous wreck and I am already disabled with PTSD which only made matters worse for me.. When we came in for Urgent Care we met Patty, a very nice Tech I think, assisting the doctor. Patty came in, introduced herself as Dr. Dillon's Assistant. Performed a few preliminary examinations of Chloe, weight, etc. She was very nice to us and to Chloe.

Moments later Dr.Dillion entered the room.. The moment of truth was coming, I could feel it, tension building in my stomach. It was tight and churning with anticipation while Dr. Dillon went through her examination routine of Chloe.

Both of these professionals were very gentle and empathetic to Chloe's pain and discomfort as they handled and treated her. When we learned that Chloe was suffering from an "impacted anal gland" and that it could be treated and her life was going to be okay, I put my hands together and gave thanks to God for not calling this adored little animal to heaven just yet.

I felt a huge relief! My stress levels subsided. Dr. Dillon is obviously a very skilled and experienced Veterinarian demonstrating her very special gentleness with animals. Chloe remained very calm as she was being prodded and probed. No fear, that is one of the most special attributes of this fearless little beast. Smart, curious, loving and she makes such heart melting use of her eyes looking into my soul of compassion to say she loves me with her eyes..

But I digress, so sorry to get mushy. We have Chloe home now thank God, safe and sound. She is resting comfortably in her window seat. Her procedure we were informed, went very well and it seems to be true. She has had little to no drainage. Chloe has not been obsessing with licking herself, though we did utilize that silly, cute looking cone. Poor thing! How embarrassing for a cat! Lol It really frightened Angel to where as she ran and hid under the bed when she saw the cat carrier and Chloe emerge from it with the blue cone on her head. OMG!

I think the medicine helped a lot, Chloe seemed to like it. I think she has been healing very well. Thankfully, I am so grateful to God and to all of the good people at Caring Hands for doing such great work.They truly care about our beloved and cherished pets. Thank you all!

Oh I love this cat and her sister Angel (whom you have also treated), and I thank you all for a job well done.

All the best,

John & Diane and Chloe, and Angel

P.S. Sorry for eating so many of those tasty candies. It's the nerves and my sweet tooth. :-)

Caring Hands Animal Hospital - Centreville replied:

We are so thankful for your support & kind words, and enjoy having your family as part of our Caring Hands family. Thanks for trusting us to help with those difficult times - you are completely right that this job is both hard and also so rewarding. So glad that our "fear free" methods were able to keep Chloe calm during her recent visit. Keep us posted on her recovery.

5 stars Customer since 2014

Clean, kind and supportive.

Caring Hands Animal Hospital - Centreville replied:

Thanks so much for allowing us to be part of your pets' care

5 stars Customer since 2015

Holly and Maggie were awesome with Sammy!

5 stars Customer since 2011

Friendly people

5 stars Customer since 2008

Always great service. Friendly people who love animals.

Caring Hands Animal Hospital - Centreville replied:

Thanks for the kind words, and for trusting us with your pets' care :)

5 stars Customer since 2013

Outstanding service

5 stars Customer since 1997

We've been clients since this location opened (I think it was 1997??) Phenomenal service as always <3

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