98.7% would refer friends and family to us

5 stars Customer since 2018

Amazing.

5 stars Verified customer

Robbie did a great job with my haircut! He's a Super Stylist!

5 stars Customer since 2011

Tiffany is excellent! Love this salon!

5 stars Customer since 2016

Carmen Carmen provides first class services and experience. We have been clients for 2 years and service is second to none!

5 stars Verified customer

Welcoming and efficient

5 stars Verified customer

DiDi is amazing.

4 stars Verified customer

Why is it that often times the concierge or front desk people are usually the least friendly?

It's not really that they did or said something wrong necessarily. It's body language and tone that says "you're bothering me" so I'm barely going to interact or even look you in the eyes. It's weird.

A lot of folks need reminders they're at a job where they serve others , but why is it usually the ones who are supposed to be the face of the company and guest experience?Ironic.

Sometimes it's just that people are tired or having an off day but I witness this behavior often in front desk/concierge staff of salons. It could be a SNL skit.

5 stars Verified customer

Its so fun to have my hair done by Brodie. She always makes great suggestions that I end up loving when I leave (and the next day and the next day...).

5 stars Verified customer

Carmen Carmen @ Cotswold an awesome location! I generally make an outing of my appointments with Marshalls, Ulta & World Market being walking distance away. They always work with me on scheduling appointments. I will miss the massage chairs when they go away though! Every appointment thus far with Elise has been great. She listens and doesn't try to push anything- And is fun to be around.

5 stars Customer since 2001

Christina always does a great job with my eyelash extensions! The whole staff is always so nice and friendly. I always look forward to my appointments at Carmen! Carmen!