My experience was outstanding. Jason was on time, very careful bringing in and taking out equipment, and even added another room that I needed cleaned. He cleaned a very light colored fabric recliner that was extremely soiled, and realistically, I didn't think would come clean. It looks like the day I bought it. The price was very reasonable. I have used them for carpet, rugs, tile, and upholstery, all with exceptional results. I will most definitely call them again. Highly recommend!!