97.4% would refer friends and family to us

5 stars Customer since 2016

These guys are the best. And very honest. I went in for an oil change and they went over the car and told me there was nothing that needed attention.

2 stars Customer since 2000

As always, guys were very friendly. No problem here. This appointment was maint.

I was told that the truck, was too dangerous to drive due to a pin that protruded out from front brake. I had to leave it and it would cost $400- $450. I called my wife and agreed that we had no choice. I told her she'd need to come pick me up as it wouldn't be ready till the next day. Dead battery prevented this. So , I had to take the truck home. Being wary, I stop by to a brake shop that I trusted for second opinion. He checked it, put a pin in to hold. Said yes, front brakes had about 8,000mi. Left. Said it was safe. $180 for both sides. I cancelled certified. My wife and I are retired income fixed. Well, it left me with a feeling of being gouged. I've been coming here for 20+yrs. I don't want to go somewhere else. First time I've had bad feeling.

Certified Automotive Repair replied:

Randy Thank you for taking the time to write a review. I apologize for the negative experience here and I can assure you that we operate with the highest of integrity and honesty we definitely do not try and charge more than is required however we can make mistakes sometimes. I will pass this along to the team and I hope that we can try and earn your trust again. Thank you

5 stars Customer since 2017

Qualified mechanics servicing our vehicles, quickly, thoroughly, and professionally. What more can you ask for?

Answer.... They do it very competitively too! Why go elsewhere? We now come from Keizer to these guys.

Trust them? You bet. They've been in business for years and their reputation is great. Try these folks. You'll be glad you did.

5 stars Customer since 2009

Excellent Service! Amazing and knowledgeable mechanics! Friendly and efficient customer service.!

Certified Automotive Repair is the BEST!

5 stars Customer since 2016

Fast, efficient, nice people

5 stars Customer since 2010

We had to bring our vehicle in by tow truck on a Thursday and didn't expect to know anything until the following week. Not only did we have an answer to the problem, but it was repaired and ready to be picked up on Friday! We have been taking our vehicles there for years and always receive great service. I highly recommend Certified Auto!!!

5 stars Customer since 2017

Absolutely wonderful! The team is thorough and went above and beyond to make sure my truck was road ready. I'll recommend them to everyone.

5 stars Customer since 2017

good group of people, I really trust and enjoy the work!

thanks GENTS!

5 stars Customer since 2017

Professional service, friendly helpful staff, quick work, and affordable pricing! Nice work gentlemen, wouldn't hesitate to go back.

5 stars Customer since 2017

They updated us frequently with what needed to be done to the vehicle and waited for a return phone call to go ahead with the repairs. Kept us informed as far as repairs and pricing. Honest company and good guys, fair pricing, would definitely use again !

Certified Automotive Repair replied:

Thank you for the kind review it was a pleasure to serve you and we look forward to the next time we can help. Have a Great Day!

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