96.0% would refer friends and family to us

5 stars Customer since 2011

I fully appreciate that you take me in at short notice and detail the problems that occur with my vehicles.

I'm lucky to have your services nearby.

4 stars Customer since 2016

Everything was explained to me and service was completed in a timely and professional manner.

4 stars Customer since 2012

I arrived before the shop opened for my 7:30 appointment for an oil change. The men working there were very friendly and took the car right back. When they had finished looking at the car, he came out to show me the filters that needed to be changed and some other work that needed to be done. It was nothing outrageous but I appreciated that he explained everything to me and even showed me the old filters compared to the new filters. I was in and out in less than an hour and didn't feel like I was being taken advantage of as I have at other shops. I would recommend going here for your automotive services.

1 stars Verified customer

Upon arriving, there were walk-in customers in front of us that CJs was checking in. We had to wait 5 additional minutes to check in which was fine but then CJ's accused us of being 5 minutes late so they did not honor our appointment time but rather put the walk-ins in front of us. We were timely but CJs accused us of being late after we had to wait for them to process the walk ins. Since when is a customer considered late because the business is taking time to check in walk-ins? And since when is it acceptable to accuse a customer of being late after making them wait on other check ins? We left and I called back in to speak with the manager. He offered to do the car right away but we still had to drive back and was asked to pay full price after they accused us of being late. This isn't the first time CJs dishonors appointments in favor of walk ins. Obviously, they only care about revenue.

5 stars Customer since 2014

Always professional and they explain everything in layman's terms.

5 stars Customer since 2011

All was good !! CJ's took me in on the same day to do an inspection on my vehicle. Can't ask for better service than that. I highly recommend CJ's to anyone who might read this review.

5 stars Verified customer

Dropped my car off at 12 for an inspection. Requested it was done by 4. It was done at 1. Great service!

5 stars Customer since 2012

A very pleasant experience. Answered all my question.

5 stars Customer since 2014

Everyone there was extremely professional! Work was completed fast and efficient, and I will be using CJ's in Lititz for my next set of tires in about 1 month!

5 stars Customer since 2013


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