I received a 60 minute massage over the holidays from Coconuts. I loved my massage. There are two things that bugged me. I had never been to Coconuts before and the lady at the front desk informed me that since it is my first time, I would only have to pay $55 instead of the $70 full price as a thank you for trying Coconuts. When my massage was over, the masseuse told the lady at the front desk to charge me $70. This bothered me, but I didn't say anything. Second, my massage started 5 minutes late and ended 5 minutes early. So I paid $70, and not $55, for a 50-minute massage - not a 1-hour massage. The massage itself was great, but I am not happy with getting ripped off. I stayed quiet about it, wrote this review, and will not return.