96.1% would refer friends and family to us

1 stars Customer since 2017

Horrible service and the guy in charge is a smart ass

5 stars Customer since 2014

hello!

My name is James,and Ive been using Convoy Auto for a few years now having them keep my 1999 Dodge Ram 4x4 running in top condition. I will always use this company as their staff is the best around and all the people i know that use them are very satisfied.

if you want honest, efficient, and real folks, this is the place! Thanks to the Crew!!

5 stars Verified customer

I appreciate the professionism and caring the entire team gave me. The answered all my questions and made me safe to drive in my truck again.

5 stars Customer since 2014

My truck is running great after your rebuilt my engine. Thanks again for your great work and timely response. I highly recommend Convoy Auto for any repairs and will use then again in the

5 stars Customer since 1999

Have been taking our cars there for about 18 years. Great staff and great service! I have never been disappointed!

4 stars Verified customer

Excellent, professional, from the moment I contacted your office by phone

Convoy Auto Repair replied:

Thank you for putting your trust in us. Our staff works very hard to exceed your expectations. Have a Happy Holiday

2 stars Verified customer

This company does a good job mechanically. Pricewise, it's a different story. I received an email from Convoy Auto Repair this month advertising a check engine light diagnosis for $29.95 (regularly $90.00). Of course, I was charged $109.95 because I apparently did not read the fine print, where my brand of vehicle was not included in this fine offer.

I noted that another person had left a similar comment in the reviews - the response from Convoy Auto Repair was: "Our diagnosis fee is free with repairs done here."

If so, why was I charged at all for the diagnosis fee, as I had the repairs done at this place?

At best, I would categorize this as deceptive marketing; at worst I would just call it plain dishonesty.

Convoy Auto Repair replied:

Thank you for your comments. I am happy to hear your Volvo is properly repaired and running correctly. I reviewed our monthly advertising offer for the $29.95*Check Engine Light. It does state the following: *Most domestic, Asian and Japanese vehicle and light trucks. Your Volvo and other European manufactures do not apply. Diagnostic and testing time in most incidents is independent of the repair time. We always obtain out clients approval and authorization, which we did with you on any diagnostic charges prior to performing any work

I have spoken with the website developer to see if we can increase the font size and location of our disclaimers moving forward to be sure all clients see and read this.

5 stars Customer since 2013

Convoy fixed my A/C problem other places failed to fix, it's been 2yrs problem free!! Thank you!!

Convoy Auto Repair replied:

Woohoo! With our recent weather here in paradise that must feel really good about now

5 stars Verified customer

a wonderful experience. the staff was friendly and knowledgeable. my repair was made before the estimated time they had quoted me. I also received a follow up call a few days later. a very professional and clean organization. I will definitely go back in the future.

Convoy Auto Repair replied:

Thank you for your comments. The staff loves to hear when they have made a new friend

5 stars Verified customer

Awesome service and they found a couple other things that Sears missed.

Convoy Auto Repair replied:

We do a complete vehicle inspection to be sure our clients have a dependable driving experience. Glad we were able to help make the repairs