What a wonderful experience! I called the morning of to get an appointment for a radical hair change. Thankfully, they found a time for me to come in. Heidi, my colorist, was amazing. She chose a beautiful color to brighten my look. Kara, my hair stylist, took so much time to make sure that she understood what I was looking for and manage my expectations given my hair thickness and texture. She did a wonderful job! My hair looks amazing. I feel incredible. The experience was perfect! I've found my salon!