My experience with staff was excellent. The only issue I had, and one you should be aware of, involved the receptionist. I watched her as she was very short with a woman who arrived 8 minutes late, saying she wasn’t sure she could be seen, in a most unpleasant manner. I also watched as she gave a very curt response to a young child asking her a rather simple question. I was tempted to say something to her but decided to just leave it alone. I’m glad you asked, she’s the first person patients interact with when coming to your practice. Might want to have a chat with her.