As always, we thank you so much for the fine care Kate, our cat, received while boarding. When Kate got home she was her happy, active self which tells us she was well looked after while boarding.
We are particularly grateful that your wonderful staff was able to let us take Kate earlier than planned, a day earlier, and just as the clock struck 12:00 mid-day. We had not anticipated getting home that early on Saturday but my husband was not feeling well and so we wanted to be at home. When I called to ask if it would be possible to pick up Kate your wonderful staff greeted me with such kindness and 'happy to help' attitude even when it meant we would not arrive until minutes after 12:00. Even though we did arrive at 12:00 it meant the staff had to remain a bit later than the normal close time to accommodate us.
We are always so appreciative for your entire staff but yesterday we want to especially thank the kind and caring staff who went out of their way to help us. You are terrific!