I've never seen such an office before: the desk staff warm, friendly, organized, and efficient. The neatness and order, in my opinion, help you to feel calmer about your procedure. The entire place is spotlessly clean--waiting area, examining room, and restroom. The doctor and his assistant did the most thorough exam/set of x-rays and explained in depth anything I had questions about. And the hygienist took plenty of time to do a deep cleaning. I cannot recommend this office highly enough!