177 Post St
Second Floor
San Francisco, CA 94108

Mon: Closed

Tue - Wed: 9:00AM - 6:00PM

Thu: 9:00AM - 7:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 5:00PM

Sun: Closed

97.0% would refer friends and family to us

5 stars Verified customer

Kohl has been cutting my hAir for over 20 years. she speaks lovingly about diPietro Todd and the staff which goes a long way with me.

5 stars Customer since 2013

Always attentive to my request,this is why I return

5 stars Customer since 2017

She was great! Did a great job and fun too!

5 stars Customer since 2003

Always good! And on time & speedy

5 stars Verified customer

Lovely scalp massage!

4 stars Verified customer

Stephanie was fantastic. She listened to me and provided a great solution.

5 stars Verified customer

She's really great. She listens and makes the right suggestions for your individual coloring and complexion.

3 stars Customer since 2016

Amber is an excellent colorist but we lost track of time even though I mentioned the time constraint up front.

Additionally, I was overcharged $125. And, the receptionist Radha took the liberty of crediting to the credit card on file before calling. There are two things wrong with that scenarios, the card is inactive creating more issues for me because I have to trace the money, what if I was undercharged - would the salon take the same liberties?, and 3 - I used a completely different card. I don't think she bothered to check the receipt. When I called back, the other receptionist questioned my story. Why would I lie? This was TERRIBLE customer service all around.

diPietro Todd- Union Square replied:

Hello Aj,

We are terribly sorry to hear about your experience. We have spoken to our front desk team and discussed with them what could have been handled differently. Upon review of our call logs we see that our receptionist did contact you prior to crediting the incorrect card. It seems that she asked you if you would like us to use the card on file and you gave her verbal consent. We did make the mistake of not confirming which credit card was attached to your file and for that we apologize. Please know that we are fully committed to providing top notch customer service to all of our clientele, from start to finish. Moving forward we will take extra care when handling your transactions. We look forward to your next visit at our salon!

5 stars Customer since 2016

Alexandra is amazing: she knows exactly which cuts work best for my face. She's every superlative rolled into one!

The entire experience was outstanding, from the wash to the dry. The service at the counter was timely and friendly and the personnel answered questions knowledgeably about hair products on sale. Overall: a 5-star experience.

diPietro Todd- Union Square replied:

Elizabeth,

We are so pleased to hear that our team at Post st could make your experience easy and enjoyable from your hair to our product knowledge. We look forward to your next visit!

5 stars Customer since 2016

Alexandra is excellent. She is meticulous and talented. I will definitely be back and will schedule with Alexandra.

diPietro Todd- Union Square replied:

We look forward to your next visit!

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